FAQ

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Is Swazae Productions Fully Insured?

Yes we are fully insured, which allows us to perform at any hall.

Do Your Dj's Work Exclusively For You?

Yes! Our dj's work just for us. We do not sub out our work, meaning if you book with swazae productions, the only dj that will arrive at your event will be from swazae productions!

Do Your Dj's Bring Back-Up Equipment?

Yes, of course! All of our dj's are provided with back-up equipment, so you never have to worry about equipment failure.

What Does The Price Include?

Your price includes basic sound system, travel within ct, setup fees and music to cover all ages. There are no hidden charges .If you are interested in any special lighting setups, slide show or additional room music setup our staff is available for a consultation.

Does The Total Price Include Tax And Gratuity?

Our company does not charge tax. As far as gratuity, we leave that entirely up to you!

How Do You Handle Payment?

We require a booking fee, which can be paid by check or credit card through paypal. With paypal or square we accept visa, mastercard, american express, & discover. Than the balance is due in cash, when the dj arrives. If you can not pay the balance by cash, please contact us so other arrangements can be made.

How Much Is The Deposit And Is It Refundable?

Swazae productions does not collect a deposit, we charge a booking fee in the amount of $100 for weddings and $50 for all other events which is due in order to guarantee your reservation. We cannot honor a verbal commitment. Due to the nature of our business, the booking fee is not refundable under any circumstance. However, we will allow you to retain a credit with our company if the services are cancelled 90 days prior to the event. If cancelled between 21 and 90 days, the booking fee is simply forfeited with no credit. If cancelled less than 21 days before your event, we must hold you accountable for payment in full as it will be nearly impossible to rebook that spot on such short notice.

Can We Meet The Dj That Will Be Performing Our Event?

In fact, it is the policy of swazae productions for each client to meet their dj. After that, you will be meeting with us for all the event planning. This way, we will develop a strong connection with the client and this will help us understand everything you want done.

How Far Will You Travel?

New York-Northern Springfield, Mass Metropolitan

New Naven-Milford, CT Metropolitan

Hartford-West Hartford-East Hartford, CT Metropolitan

Bridgeport-Stamford-Norwalk, CT Metropolitan

Torrington, CT Micropolitan

Westerly Rhode Island Metropolitan

Travel is free within Connecticut. Beyond that there is a $1.00 per mile round trip travel fee for each additional mile.

Do You Provide Karaoke?

No, unfortunately we do not have karaoke service. When we started the business we made a conscious decision not to enter this market.

How Much Time Will The Dj Require To Setup?

For most events like weddings and holiday parties, the setup is only one (1) hour or less. For events where the customer is looking for a special look which could require more equipment (lighting, speaker and cables,etc.) more time is required.Nd cables) is required, more time is required.

Can We Have Overtime If The Event Goes Longer Than Anticipated?

Overtime is always available. It is offered in 60 minute increments and can be arranged near the end of the original contracted time. The overtime rate is listed in your contract and and must be paid at time of request.

Do We Get To Select The Music You Play?

Overtime is always available. It is offered in 60 minute increments and can be arranged near the end of the original contracted time. The overtime rate is listed in your contract and and must be paid at time of request.

Do We Get To Select The Music You Play?

We first rely on your event planner in our client area to learn your musical preferences. We also have a song list that is an online database that you can look at. We encourage you to select a few songs that are "must plays" and let us mix in the traditional favorites and your guest requests

Can Our Guests Make Song Requests To The Dj And Will They Play Them?

As long as the guests selection is within the music type the client specified and the dj has that selection with them at the event, it will get played. Our dj’s generally carry about 15,000 titles to each event. This covers 99% of all the songs requested. By using the online "music request" in the client area, you will be assured that the dj will have those selections on hand.

I Don't See My "Special Song" On Your List, Can We Bring It Or Will You Still Provide It?

We will make every effort we can to take any unnecessary work out of your hands. We will try to provide it for you, but in the rare event we cannot find it, you can most certainly bring it to us.

Do Your Dj's Wear A Tuxedo?

No , but you can be assured we know how to dress the part. You will get a sharp dressed dj ready to put on a professional show for you.

How Far In Advance Should Be Book A Dj?

As with all event planning, the sooner the better. Most popular dates book early and in some cases, this can be up to one year in advance. Book early to get what you want. Waiting till the last minute may be disappointing.

How Do I Go About Reserving You?

Fill out either the online date availability app or the request for information by using our contact us page and a representative will get back to you within 48 hours to give you directions on making the deposit and where to send it... Or you can just call us at 860 940-8263 and Oscar will be glad to assist you!

Do Your Dj's Handle Announcements For The Wedding Party?

Our disc jockeys will get as involved as you want them to be. Unless you specify otherwise, they will co-ordinate everything from the cake cutting to the wedding party speeches to just about anything you need to have done.